Instagram Business Account Not Connecting
If you have an Instagram Business Account set up and linked to a Facebook page (per instructions here) but you can't connect it with Curator.IO then you may be experiencing a bug in the Facebook platform - this is a known bug that Facebook is working on - where sometimes an Instagram Business does not show up even though it's associated with a Facebook Page.
Facebook has recommended the following steps might solve the issues:
- Using the Instagram App or the facebook.com - convert the Instagram Business account back to a Private Instagram account
- Goto facebook.com on a desktop computer (unfortunately, this can't be done the Instagram App) and convert the account back to an Instagram Business Account (see instructions here)
- Adding the connection again in the Curator.IO Admin (here https://admin.curator.io/company/connections)
If that doesn't work get in touch and we'll help try to debug the issue further.