Connecting Social Accounts

Adding Slack Source

Curator pulls messages from Slack Channels. This lets you display team updates, announcements, or community discussions alongside other content in your feed.

You'll need to authorize Curator to access your Slack workspace and select which channels to pull from.

Connecting a Slack Channel

  1. On the Organize page, click Add Source

  2. Select Slack

  3. Choose Channel Feed as your source type

  4. Click Connect Slack to connect your Slack workspace

  5. Grant Curator permission to access your workspace

  6. Click Continue to return to the adding source page

  7. Select the channel you want to pull messages from

  8. Click next to complete the adding source process

Slack source pulls messages from the selected channel when you add it, then refreshes based on your plan's update frequency (Free: 24 hours, Pro: 60 minutes, Business: 15 minutes).

Common Issues

Authorization failed — Ensure you have permission to install apps in your Slack workspace. If you're not a workspace admin, you may need to request approval or have an admin complete the connection.

Connection expired — Slack authorizations has expired. Go to your Social connections page and click Reconnect next to the Slack account. Ensure you're logged into the same Slack account when reconnecting.

No messages appearing — Verify the channel has messages and that Curator is authorized to access it.

Missing messages — Check that you haven't hit your plan's post limit (Free: 1,000 posts). Some content types are not supported—see limitations below.

Limitations

  • Only Slack Channel chats are supported (no direct messages or thread replies)

  • Slack Canvas, Lists, Notes and thread responses are not supported

  • GIFs generated via Slack GIF cannot be pulled; however, manually uploaded GIFs are supported

  • Audio files are not supported

  • Third-party app and bot notifications are not supported

  • Available on all plans (each Slack sourcecounts as 1 source toward your limit)

Was this helpful?