Adding Facebook Source

Curator pulls content from Facebook Pages through two source types: Facebook Page posts and Page Mentions. You'll need admin access to the Page and a personal Facebook account linked as an admin.

Facebook Source Types

Facebook Page — Pulls posts published directly by your Facebook Page.

Facebook Page Mentions — Pulls posts from other Pages that mention or tag your Page.

Connecting a Facebook Source

1. On the Organize page, click Add Source

2. Select Facebook

3. Choose your source type (Page or Page Mentions)

4. Click Continue with Facebook

5. Log in with your personal Facebook account that has admin access to the Page

6. Grant all the permissions

7. Click Continue to return to the adding source page

8. Enter the required details:

   • Facebook page — Select a Facebook page from the list

   • Facebook Page mentions — Select a Facebook page from the list

9. Click next to complete the adding source process

Facebook source pulls in approximately 20 posts when added and during each refresh, based on your plan’s update frequency (Free: 24 hours, Pro: 60 minutes, Business: 15 minutes)

Required Permissions

When you authorize Curator, Facebook will request these permissions:

• pages_manage_metadata – Access basic information about your Facebook Page (like name, and settings) to properly connect

• pages_read_engagement – Read posts, photos, and videos from your Page

• pages_read_user_content – Read user-generated content like comments

• business_management – Use Business Manager API for connectivity

Curator only reads content from your Page; it cannot post, edit, or delete anything.

Common Issues

Connection expired — Connections may expire over time. To reconnect, go to your Social Connections page, find the Facebook account, and click Reconnect. Please make sure you’re logged in to the same Facebook account when reconnection.

No posts appearing — Confirm your Page has public posts published recently. Private or restricted posts won't appear.

Missing posts — Check whether the missing posts used common video, music or audio. It’s possible they were flagged for copyright, which means Curator won't be able to pull those posts. Also, confirm you haven't hit your plan's post limit (Free: 1,000 posts). Business+ plan users can contact support to attempt manual retrieval of older posts.

Limitations

• Only public posts are pulled (private content and direct messages are excluded)

• Facebook hashtag isn't supported

• Facebook Events, Reels, and copyright-flagged posts are not supported

• Page Mentions pull approximately 20-25 recent posts; mentions from personal accounts (not Pages) won't appear

• Posts containing media (video or image) from shared personal account posts may not be pulled

• Available on all plans (each Page or Page Mentions source counts as 1 source toward your plan limit)